Frequently Asked Questions
WE OFFER A VARIETY OF DIFFERENT TYPES OF GARMENT DECORATING SUCH AS SCREEN PRINTING, EMBROIDERY, DTF, DTG AND SUBLIMATION
OUR MINIMUM ORDER QUANTITY IS 12 PIECES. BUT PLEASE KEEP IN MIND THAT THE MORE SHIRTS YOU ORDER THE CHEAPER IT WILL COST PER SHIRT
YES, YOU CAN MIX AND MATCH DIFFERENT COLORS AND SIZES AS LONG AS THE TOTAL NUMBER OF ITEMS MEETS OUR MINIMUM ORDER REQUIREMENT. THERE IS AN ADDITIONAL FEE FOR ARTWORK COLOR CHANGES
FOR THE BEST RESULTS WE PREFER VECTOR FILES SUCH AS PNG, AI, EPS OR PDF. IF YOU HAVE A DIFFERENT FORMAT PLEASE CONTACT US AND WE’LL HELP YOU
WE CAN ORDER ON A VARIETY OF ITEMS INCLUDING HATS, SHIRTS, JACKETS, POLOS, BAGS AND MORE
CURRENTLY OUR MAX WIDTH IS 11 INCHES WIDE FOR EMBROIDERY
WE USE A WIDE RANGE OF THREAD COLORS AND PANTONES FOR SCREEN PRINTING. WE CAN MATCH LOGO COLORS VERY CLOSELY BUT FOR BEST RESULTS PLEASE PROVIDE US WITH YOUR PANTONE COLOR
YOU CAN PLACE AN ORDER BY SENDING US AN INQUIRY BY CLICKING THE GET A QUOTE BUTTON AND FILLING OUT THE FORM
STANDARD TURNAROUND IS 21 DAYS BUT THERE ARE CASES WHERE WE COULD HAVE YOUR ORDER COMPLETED WITHIN A FEW DAYS. IF YOU HAVE A CERTAIN DEADLINE PLEASE FEEL FREE TO GIVE US A CALL
UNFORTUNATELY, WE DO NOT OFFER SAMPLES FOR PRINTING ORDERS
YES, WE OFFER DISCOUNTS FOR LARGER ORDERS. PLEASE CONTACT US FOR SPECIFIC PRICING DETAILS BASED ON YOUR ORDER VOLUME
WE SHIP ALL ORDERS AND MOST ORDERS USUALLY QUALIFY FOR FREE SHIPPING
NO, UNFORTUNATELY WE DO NOT OFFER REFUNDS
IF THERE IS AN ISSUE WITH YOUR ORDER, PLEASE CONTACT US WITHIN 3 DAYS OF RECEIVING IT AND WE WILL WORK WITH YOU TO RESOLVE THE PROBLEM